Our new Operations Manager will take ownership of the day-to-day operations that keep our organisation running smoothly. You will work closely with the COO to improve processes, run projects, and ensure a positive and productive working environment for our hybrid team.

You will be a practical problem-solver who enjoys building structure, improving systems, and enabling others to do their best work. Day to day activities will include:

Systems, Processes & Knowledge Management

• Develop, document, and improve business processes across the organisation

• Support the implementation and optimisation of tools and systems (e.g., communication platforms, collaboration tools, admin and finance systems)

• Manage operational projects to support the COO, such as improving internal knowledge hubs or piloting new team tools

• Support compliance, risk management, and policy updates where needed

Office & Workplace Management

• Oversee our London office space, ensuring it is welcoming, functional, and well-equipped

• Lead office moves or reconfiguration projects as needed

• Manage supplier relationships
  
  

 People & Culture Operations

• Work with the Head of People to run onboarding and offboarding processes, ensuring a positive and supportive employee experience

• Maintain and continually improve our hybrid working culture, with a focus on connection, communication, and belonging

• Coordinate company events, offsites, and social activities

 You will thrive in this role if you are:

• A self-starter who takes initiative and can work independently

• Calm and adaptable, comfortable with change and ambiguity

• A strong prioritiser who can balance multiple tasks and deadlines

• A clear and proactive communicator who builds trust and strong working relationships

• A strong desire for contributing to the global climate response. 

Experience

• At least 5 years of operations experience, ideally in a startup, non-profit, or similarly fast-moving environment

• Demonstrated success in improving processes, coordinating people operations, and managing operational systems

• Experience managing hybrid teams or supporting remote working cultures is a plus

• Salary ranging from £48-53k, depending on experience

• A deep commitment to employee wellbeing, including policies such as 4 day workweek (same pay, Fridays off), generous leave, and a wellbeing allowance

• A vibrant, collaborative, empathetic work culture that thrives on innovation and the impact of our work

• A hybrid work environment (work up to 2 days per week from home). 

We know that applying for a new job can be full of uncertainties - and we aim to reduce those by communicating clearly. Our process is made of several stages (see below). After each stage, we’ll contact you as soon as we can and no longer than 2 working days, to let you know if you will be progressing to the next stage.

We also ensure all applicants are assessed fairly through structured interviews and diverse hiring panels.

We are committed to making our recruitment process inclusive and accessible. If you require any accommodations due to a disability or specific need, please contact us.

Process:

1. 45-minute introductory interview with the two team members including our Head of People (remote)

2. 90-minute interview with two team members including our COO (in-person)

   1. You’ll spend the first 30 minutes completing a task, followed by an hour discussing your approach, outcomes, and a few behavioural questions.

3. 30-minute final fit with our CEO and one other member of our team

4. Opportunity to chat to other team members (this is not an interview, but gives you the opportunity to get to know the team and learn more about us in an informal setting)

5. Offer subject to references

At Climate Policy Radar, We are committed to fostering a workplace that is inclusive and equitable. Climate Policy Radar welcomes applicants from all backgrounds and does not tolerate discrimination in any aspect of employment. We actively work to ensure equal opportunities for all, regardless of heritage, ancestry, national origin, citizenship, religion, sex, sexual orientation, gender identity, age, disability, relationship choices, or criminal history, in line with legal requirements. We also consider qualified applicants regardless of criminal histories, in line with legal requirements.

Not sure if you tick all the boxes but feel like you align with our values, are excited about working in Climate Change and AI and have the potential to do well in the role? Click apply! We’d love to hear from you.